This was the BEST spa experience I have ever had. As soon as I walked in, the lady at the front desk acknowledged me and sent me right to the back. My specialist, Lisa Humes did an excellent job on my wax, made me feel very comfortable and relaxed, and also provided a great facial that was well worth the money and time. She was so professional while being personal. I would go back to her 1000x and this spa is better than the other 2 that I’ve been 2 in key west!